FAQ's

  • Additional Top 3 FAQs for Your Zen Rest™:

    1. How long should I use Zen Rest™ for optimal results? We recommend using Zen Rest™ for at least 20 minutes before bedtime or during times of stress or anxiety. It's designed to provide effective relief and promote relaxation within a short duration, making it ideal for daily use.

    2. 🧒👵 Is Zen Rest™ safe to use for everyone, including children and seniors? Yes, Zen Rest™ is safe for people of all ages, including children and seniors. It uses Micro Electro Stimulation (MES) waves, a non-invasive technology that gently stimulates acupuncture points in the hand. However, we recommend consulting a healthcare professional if you have specific health concerns or medical conditions.

    3. 💊 Can I use Zen Rest™ in conjunction with other sleep aids or medications? Zen Rest™ is a drug-free and non-medicated solution for promoting relaxation and better sleep. It is generally safe to use alongside other sleep aids, but we advise consulting your healthcare provider before combining it with any medications or supplements to ensure compatibility.

  • Q- How much is shipping?
    A- 
    We Offer FREE Express Delivery: To USA and Rest of World

    Q- How long does shipping takes?
    A- All orders are shipped within 1-3 business days
  • Shipping:S. orders will deliver within 3-7 days
  • Shipping:Rest of World orders will deliver within 3-7 days
  • Q- Where is my order?
    A- 
    You can track your order here: TRACK MY ORDERusing the tracking number sent to you via email.
  • Q- What is my tracking number?
    A: 
    This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
  • Q - I've lost my tracking number. What can I do?
    A:
    Simply contact us at info@miaokay.com with your full name and mailing address, and we will resend your confirmation number.
  • Q- How can I make changes to my order?
    A- 
    If you need to make changes to your order you will need to contact us within 12 hours of placing the order.
  • We Can Change:
  • - Your delivery details
    - Your name
    - Your email
    - Your phone number
  • Q- How can I cancel my order?
  • A- You must contact us within 12 hours.
    -We cannot cancel your order once it has already been shipped.
  • Q - What is your return policy?
    A:
    Please see our refund and Return Policy by clicking on this link: Refund Policy
  • Q - Who do I contact if there's something wrong with my order?
    A:
    If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to info@miaokay.com
  • Contact us
    If we still haven't managed to answer your question please feel free to contact us at info@miaokay.com and we'll get back to you within 24hrs!
  • Important Notices for Zen Rest™ Users:

    1. 🚨 Caution: Avoid Use During Pregnancy and Medical Conditions: Zen Rest™ is a safe and effective device; however, we advise pregnant individuals and those with medical conditions, such as epilepsy or heart problems, to consult with a healthcare professional before using the device. While Zen Rest™ is generally safe for most individuals, it's essential to ensure its compatibility with your specific health situation.

    2. ⚠️ Use in a Comfortable and Safe Environment: To maximize the benefits of Zen Rest™, always use the device in a comfortable and safe environment. Find a quiet and relaxing space where you can fully focus on the calming effects of the device. Avoid using Zen Rest™ in potentially hazardous situations, such as while driving or operating heavy machinery.

    3. 🔌 Proper Charging and Storage: Ensure that you charge your Zen Rest™ device using the provided USB data cable. Avoid overcharging the device for more than the recommended time to prevent any potential damage. Store your Zen Rest™ in a cool, dry place when not in use, and keep it away from direct sunlight or extreme temperatures.

    4. 💡 Follow Operating Instructions: Familiarize yourself with the user manual and operating instructions before using Zen Rest™. Use the correct intensity settings and positioning to target the acupuncture points effectively. If you have any questions or need assistance, our customer support team is available to guide you.

    5. 🔄 Discontinue Use If Any Discomfort Occurs: If you experience any discomfort, irritation, or adverse reactions while using Zen Rest™, discontinue use immediately and consult a healthcare professional. Our priority is your safety and well-being, and we want to ensure you have a positive experience with our product.

    6. 🛒 Purchase from Authorized Retailers: To guarantee the authenticity and quality of your Zen Rest™ device, purchase only from authorized retailers or our official website. Beware of counterfeit products, as they may not provide the same benefits and safety assurances as the genuine Zen Rest™.

    7. 🔇 Avoid Use in Noisy Environments: For the best results, use Zen Rest™ in a peaceful and quiet environment. Avoid using the device in places with loud noises or distractions, as this may reduce its effectiveness in promoting relaxation and sleep.

    Please take note of these important notices to ensure a safe and enjoyable experience with Zen Rest™. If you have any concerns or queries, do not hesitate to reach out to our dedicated customer support team. We are committed to providing you with a tranquil journey to better sleep and well-being. 🌟🌙

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